Terms and Conditions

Terms & Conditions

Customer Terms:

“You” means a person, corporation or other legal entity who requests the Connection Services from Us.

“Us” and “We” means Valet Service (Australia) Pty Ltd of PO Box 4813, Knox City Centre, VIC 3152 and its permitted successors and assigns.

Your privacy is of vital importance to Us.

  1. DEFINITIONS
     
  2. means a licensed estate agent or agents representative within the meaning of the Estate Agents Act 1980 who is engaged to do real estate agency work for You;

    Agreement means the application form signed by You for the provision of Connection Services by Us and these Terms;
     

Connection Services means the services supplied by Us to You in arranging for the connection and/or disconnection of the utility services, to negotiate any aspect of such utility services and any other services agreed upon.


Premises means the premises where the utility services are to be supplied;

 

Service Providers means any utility service providers with whom we have agreements to supply utility services as specified in the Agreement; and

Terms means these Terms of supply.

 

  1. TERMS OF THIS AGREEMENT
    2.1 These Terms apply to every contract for the supply of Connection Services by Us to You and cannot be varied by any other terms without our prior written consent.
    2.2  You authorise Us to provide the Connection Services on your behalf. 
    2.3 Our provision of the Connection Services is our acceptance of this Agreement.
    2.4 We rely upon your specific instructions in relation to the provision of the Connection Services.
     
  2. YOU HAVE ASKED US TO CONTACT YOU
    3.1 By signing the Agreement, You have invited Us to contact You by any means, even if you are on the Do Not call Register. We may contact you about:
    (a) the Connection Services; and/or
    (c) market or promote any of the utilities and other services listed in the Agreement.
     
  3. FEES
    4.1 We do not charge you any fee for the supply of the Connection Services.
    4.2 You must pay and agree to accept responsibility will for all fees and charges in relation to the Connection Services including all connection fees and deposits required by any utility or other service providers.
    4.3 You acknowledged that We or our associates, agents and contractors may receive a fee from a provider of any services.
    4.5 We may pay the Agent a fee relating to the provision of the Connection Services.

 

  1. UTILITY PROVIDERS TERMS AND CONDITIONS
    You accept the terms and conditions for the provision of utility services or other services by the applicable service provider.

 

  1. DEFAULT AND TERMINATION
    6.1 Where,: 
    (a) You as an individual become bankrupt or undertake any action relating to your personal insolvency; or
    (b) You as a corporation undertake or have any action taken against you relating to insolvency;

We may at our sole discretion cease or suspend for such period as We thinks fit, the supply of any Connection Services to You and may by notice in writing to You, terminate any Agreement with You.

 

  1. BEST ENDEAVOURS
    We will use our best reasonable endeavours to meet any date or times for or connection, disconnection or completion of the Connection Services, however we make no promise that we will do so. We not liable to You in any way if your requested dates or times are not achieved.

 

  1. UNHINDERED ACCESS FOR THE CONNECTION SERVICES
    8.1 You must provide unhindered access to any supplier or service provider for the provision of the Connection Services and the continuation, maintenance, repair, testing, metering and disconnection of any such services .

 

  1. NO LIABILITY
  2. We do not warrant or guarantee the quality, frequency and continuity of supply of the utility services to the Premises and are not be liable for any claims with respect to that service. 
    9.3 To the extent permitted by law, We are not liable for any loss or damage to any person or property as a result of the provision of the Connection Services or by any act, omission, delay or failure by the utility service provider.
    9. To the extent permitted by law, our liability arising under or in connection with the Connection Services is limited to the re-supply of the Connection Services.
    9.5 To the extent permitted by law, We are not liable for any direct or indirect or consequential losses or expenses suffered by You or any third party, as a result of the provision of the Connection Services. 
    9.6 Nothing in these Terms is to be interpreted as excluding, restricting or modifying or having the effect of attempting to exclude, restrict or modify the application of any State or Federal legislation applicable to the provision of Connection Services that cannot be excluded, restricted or modified.

 

  1. YOUR OBLIGATIONS
    1. You indemnify Us for any claims against Us, including those from third parties, and for all losses, damages and liabilities We may suffer or incur in connection with any claims which arise as a result of any act or omission by You or any service provider.
    2.  We are not responsible or liable for any amounts payable in relation to the Connection Services.

 

  1. FORCE MAJEURE

11.1 If, through circumstances beyond our control, We are unable to supply the Connection Services, then We may, at our sole discretion, suspend our obligations or cancel this Agreement by notice in writing to You. 
11.2 If this clause 11 applies, to the extent permitted by law, We have no obligations or liability to You arising under this Agreement or the Terms.

 

  1. PRIVACY
    12.1 We comply with the Privacy Act 1988 and takes steps to ensure your privacy is protected.  Our privacy policy is available at www.valetservice.com.au/privacy-policy.
    12.2 We are authorised to provide any information disclosed by You to a person in connection with, or incidental to,  the provision of the Connection Services or other services, including a supplier or potential supplier of utility or other services. 
     
  2. QUERIES AND DISPUTES
    We will act reasonably in an endeavour to answer your queries and resolve any disputes in relation to the Connection Services in. We cannot answer or deal with queries of a technical nature in relation to the utility or other services which must be directed to the relevant service provider.

 

  1. APPLICABLE LAW

This Agreement is governed by the laws of Victoria and the parties agree to the exclusive jurisdiction of the courts and tribunals of Victoria, the Federal Court of Australia, and courts entitled to hear appeals from those courts and tribunals.